GRSA Products | Myōhō Creative

Shipping Policy

October 1, 2025

Scope

This policy applies exclusively to orders placed through the GRSA Products online store at www.grsaproducts.com and covers only GRSA Products shipping policies.

 ORDER PROCESSING

Processing Time

• 1–5 business days (Monday–Friday)
• Tracking information emailed automatically upon dispatch
• Processing delays communicated promptly if they occur

Backorder Notice

Due to our curated, small-batch approach, items may occasionally be backordered. You’ll be promptly notified with options to:

• Wait with estimated delivery date
• Cancel for full refund
• Be notified when restocked for future purchase

Order Verification

• High-value orders may require additional verification
• Address confirmation for secure delivery
• Payment authentication may be required

 SHIPPING METHODS & RATES

Service Coverage

U.S. shipping only (continental United States)

Standard Shipping Options

Method	Delivery Time	Cost
Standard Shipping	3–7 business days	Rate based on size/weight – calculated at checkout FREE on orders $150+ (excludes oversized)
Expedited Shipping	2–3 business days	Calculated at checkout
Local Pickup (Miami, FL)	1 business day	Free (email confirmation required)

Oversized/Freight Shipping

Applies to items: Over 30 lbs or 36″ in any dimension

• Delivery time: 5–10 business days (estimate)
• Cost: Custom quote provided after checkout
• Important: These items do not qualify for free shipping, regardless of cart total
• Process: We’ll contact you with personalized shipping quote before processing payment
  
  

 CARRIER SELECTION & SERVICES

Carrier Partners

We select optimal carriers based on:

• Speed requirements
• Cost efficiency
• Delivery location
• Package specifications
  
  

Carriers used:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx
• LTL Freight (oversized items)
  
  

Service Selection

• Automatic optimization for best value
• No carrier choice by customer (optimized selection)
• Specialized handling for fragile/high-value items
  
  

 TRACKING & COMMUNICATION

Shipment Notifications

• Processing confirmation when order enters fulfillment
• Shipping notification with tracking number via email
• Delivery confirmation from carrier
  
  
  

Tracking Information

• Tracking numbers provided for all shipments
• 24-hour delay normal for tracking activation
• Real-time updates through carrier websites
• Delivery estimates subject to carrier performance
  
  

Communication Timeline

• Order confirmation: Immediate
• Processing updates: As needed
• Shipping notification: Within 24 hours of dispatch
• Support response: 1-2 business days
  
  

 DELIVERY PROTECTION

High-Value Orders ($500+)

Enhanced protection may include:

• Signature Required delivery (Orders over $100.00)
• Additional insurance coverage
• Restricted delivery options
• Enhanced tracking monitoring
  
  
  

Delivery Preferences

• Standard delivery: To address provided
• Secure locations: Recommended for high-value orders
• Signature services: Available upon request
• Special instructions: Include during checkout
  
  
  

 DELIVERY PROCESS

Standard Delivery

• Carrier discretion for safe placement
• Delivery attempts per carrier policy
• Neighbor delivery per carrier standards
• Package placement at carrier discretion
  
  
  

Delivery Inspection

Customer responsibility:

• Inspect packages immediately upon receipt
• Note any damage to outer packaging
• Photograph damage before opening if visible
• Report issues promptly per our Refunds Policy
  
  
  

Delivery Issues

Carrier delays: Once shipped, transit delays are outside our control. We’ll share available updates when possible.

Weather/Natural events: May impact delivery schedules beyond our control.

Address issues: Ensure complete, accurate delivery address to prevent delays.

 DELIVERY CHALLENGES

Undeliverable Packages

Common causes:

• Incorrect/incomplete address
• No access to delivery location
• Recipient unavailable for signature
• Package refused by recipient
  
  
  

Resolution process:

• Carrier attempts redelivery per policy
• Package returns to us if undeliverable
• Customer contacted for resolution options
  
  
  

Failed Delivery Options

1. Address correction and reship (additional fees apply)
2. Package hold at carrier facility for pickup
3. Return to sender with refund less shipping costs
   
   
   

 GEOGRAPHIC COVERAGE

Current Service Area

Continental United States only

• All 48 contiguous states
• Standard shipping rates apply
• No Alaska, Hawaii, or territories at this time
  
  
  

International Shipping

Currently unavailable

• Future expansion being evaluated
• EU customers: If enabled, additional terms will apply
• International inquiries: Contact for updates
  
  

Service Limitations

• PO Boxes: Accepted for small packages only
• Military APO/FPO: Not currently supported
• Remote locations: May have extended delivery times
  
  
  

 SHIPPING SCHEDULE

Business Days

Monday–Friday (excluding holidays)

Holiday Schedule

• Processing suspended on federal holidays
• Carrier delays common during holiday seasons
• Extended processing during peak periods (November-December)
  
  
  

Seasonal Considerations

• Weather delays possible during winter months
• Peak season surcharges may apply (November-January)
• Inventory limitations during high-demand periods
  
  
  

 SHIPPING SUPPORT

Contact Information

Email: grsaproducts@gmail.com
Response Time: 1-2 business days

Shipping Inquiries

Include in your message:

• Order number
• Tracking number (if available)
• Specific shipping question or concern
• Preferred resolution
  
  
  

Track Your Order

• Check email for tracking information
• Visit carrier website directly
• Contact us if tracking shows issues
• Allow 24 hours for tracking activation

This shipping policy covers order fulfillment and delivery. For damage claims, returns, and refunds, please see our separate Returns and Refunds policy.

Questions about shipping? Email grsaproducts@gmail.com | (786) 245-3023